{"id":711,"date":"2008-02-07T17:31:34","date_gmt":"2008-02-08T01:31:34","guid":{"rendered":"http:\/\/godammit.com\/2008\/02\/07\/online-shopping-and-the-grassy-knoll\/"},"modified":"2008-02-19T18:51:39","modified_gmt":"2008-02-20T02:51:39","slug":"online-shopping-and-the-grassy-knoll","status":"publish","type":"post","link":"https:\/\/godammit.com\/online-shopping-and-the-grassy-knoll\/","title":{"rendered":"Online Shopping and The Grassy Knoll"},"content":{"rendered":"

Check out this beautiful dress. I loved it when I saw it online for $750 but I’m not crazy enough yet to spend that much on something I’ll probably never wear.<\/p>\n

Recently, I saw it online at a store in the UK, marked down to $230. I had to order it! It’s like putting five hundred dollars in the bank, right?!<\/p>\n

Soon afterward, I got a phonecall from DHL asking me for my social security number. I didn’t want to give it, even though the guy told me that this would cause my package to be delayed by customs.<\/p>\n

I’ve been tracking the package, which has been in Los Angeles, just doing nothing for a week. Today I had a nice chat on the DHL website, with a “Live Customer Service Operator.” Here it is, cut and pasted. Please enjoy.<\/p>\n

Please wait for a DHL Tracking Specialist to respond.
\nYou are now chatting with ‘Stacie’
\nStacie<\/strong>: Hi. Thank you for contacting DHL Live Chat. How may I help you?
\nSister \u00a0Wolf<\/strong>: My package from the UK has been at Gateway CA for 7 days!
\nSister \u00a0Wolf<\/strong>: when I call to see what’s going on,
\nSister \u00a0Wolf<\/strong>: I can’t get a live human to speak to me.
\nStacie<\/strong>: I’ll be glad to help you with that. Please give me a moment while I check the records for you.
\nStacie<\/strong>: As per our records, the shipment was delayed due to clearance issues.
\nSister \u00a0Wolf<\/strong>: thanks! when can you resolve the issues? It’s just a dress!!!!!
\nStacie<\/strong>: I request you to contact our customs department at 866-600-0014 for any further assistance in this case. \u00a0
\nSister Wolf<\/strong>: you aren\u2019t a human, are you?
\nStacie<\/strong>: Yes, I am a Live person.
\nSister \u00a0Wolf<\/strong>: haha
\nSister \u00a0Wolf<\/strong>: when I call the number, I wont get any help
\nStacie<\/strong>: I request you to contact the above number provided, one of our representatives will be glad to assist you in this case.
\nSister \u00a0Wolf<\/strong>: okay, but I’ve already been through this and no one helps
\nStacie<\/strong>: I apologize for any inconvenience this may have caused you.
\nStacie<\/strong>: Please contact our customs department number at 866-600-0014, one of our representatives will be glad to assist you in this case.
\nStacie<\/strong>: Do you have anything else for me to help?<\/p>\n

(here I called the number and there was a pause<\/em>)
\nStacie<\/strong>: Are we online?
\nSister \u00a0Wolf<\/strong>: yes, I did get some help
\nSister \u00a0Wolf<\/strong>: are you sure your are a live person?
\nStacie<\/strong>: Yes, I am a Live person representative.
\nSister \u00a0Wolf<\/strong>: do you know who killed Kennedy?<\/p>\n

(here there was a long pause<\/em>)
\nSister \u00a0Wolf<\/strong>: Some AI can answer that question!
\nSister<\/strong> Wolf<\/strong>: (artificial intelligence programs)<\/p>\n

(more pause….time passed<\/em>)
\nSister \u00a0Wolf<\/strong>: Never mind, I see you are stumped. thanks for you help.
\nStacie<\/strong>: You’re welcome. Is there anything else I can help you with?
\nSister \u00a0Wolf<\/strong>: no, bye.
\nStacie<\/strong>: Thank you for using DHL services. Have a great day. Bye.
\nStacie<\/strong>: Thank you for contacting DHL Customer Support. Please click on ‘Close’ button to end the chat session and take few minutes to fill in the Customer Survey Form. Your feedback is greatly appreciated.
\n \u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"